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Auto Paint ExpertInsurance work · Woodinville, WA
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For adjusters, claims teams and insurers

Insurance collision repair in Woodinville, WA

Auto Paint Expert repairs insured vehicles after a collision: body work and paint, photographed from drop-off to delivery, with one shop to talk to about the claim.

Call us 425-761-0372Email the shopSend a claim or an assignment

How we work with insurers

Adjusters and claims teams: photos, a written estimate and supplement requests by email, and one shop to talk to from drop-off to delivery.

  1. Photos and a written estimate

    The damage is photographed when the vehicle arrives, and the photos and a written repair estimate are emailed to the adjuster with the claim number.

  2. Supplements, before the extra work

    If hidden damage shows up once panels come off, it is photographed and a supplement request goes to the adjuster before that work starts.

  3. Repairs planned to the vehicle

    Each repair is planned around the make, model and the damage in front of us, from structural and panel work through refinish, in one shop.

  4. Color matching and blending

    Color is matched to the vehicle and blended into the panels next to the repair, so the repair is not the first thing anyone sees.

  5. Documented from drop-off to delivery

    Before, during and after photos stay with the file, so the claim has a record of what was found and what was repaired.

  6. A target date, kept up to date

    The adjuster and the vehicle owner get a target completion date, and both hear from the shop if it moves.

  7. One person to talk to

    Questions about a file go straight to the shop by phone or email. No call center.

  8. The customer looked after

    The vehicle owner is kept informed about the repair in English or Spanish, which means fewer status calls to your claims team.

The shop and the work

The shop's own photographs: real repairs before and after, the shop, and its owner, Gerardo.

  • Rear bed side of a black pickup with a matte black base coat, the canopy wrapped in plastic and yellow tape, the rear wheel covered with a cloth bag.
    Before
    Rear bed side of a black pickup freshly cleared to a high gloss, reflecting its surroundings, the canopy still masked and the wheel covered.
    After
  • Black BMW M4 inside a white tent, the hood in flat black primer dotted with sanded spots, masked with plastic and yellow tape.
    Before
    Black BMW M4 in a white tent with a glossy freshly cleared hood reflecting the tent frame, a brick building with doors behind.
    After
  • Side of a white full-size SUV under a carport with a gray sealer patch over the rear wheel arch, yellow tape and plastic masking over the windows, doors and wheel, an apartment building behind.
    Before
    Side of a white full-size SUV under a carport with the rear quarter freshly painted, even and glossy, matching the door, masking still around the windows and wheel.
    After
  • Rear three-quarter view of a dark crossover masked in plastic and orange tape inside a white tent booth on gravel, the rear quarter and doors in even matte base coat.
    Before
    Rear three-quarter view of a masked dark crossover with the rear quarter and both doors freshly cleared to a glossy finish that reflects the gravel lot.
    After
  • Gerardo, in a black cap, black long-sleeve shirt and jeans, standing hands in pockets in front of a gray shop building, the Auto Paint Expert sign above its open door.
  • Gray board-and-block building side with a window showing a red curtain inside and an open side door, dappled shade across the wall.
  • Metallic blue Suzuki sport motorcycle parked on concrete beside a black car, matching blue fairings, tank and tail, the R logo in black on the side.

Claims managers and program managers

If you run a repair program or assign claims, call or email the shop to talk about sending vehicles to Woodinville.

Call the shop 425-761-0372[email protected]

Send a claim or an assignment

Adjusters, claims staff and vehicle owners with a claim. The shop replies during shop hours.

Email
[email protected]
[email protected]
Hours
Monday to Friday, 8:00 AM to 6:00 PM

A dealer or a fleet? See dealers and commercial

Questions from insurers and owners

Can I have my insurance claim repaired at Auto Paint Expert?
Yes. Tell your insurance company you want the repair done at Auto Paint Expert, 12602-12604 NE 178th St, Woodinville, WA 98072, and give them the shop's phone, 425-761-0372, and email, [email protected].
How do adjusters send an assignment or photos?
Email [email protected] with the claim number, or send the form on this page. Call 425-761-0372 for anything urgent.
What happens if there is hidden damage?
It is photographed and a supplement request is sent to the adjuster before the extra work begins.
What repairs does the shop do on insured vehicles?
Collision repair, body work, full restoration and paint, including color matching and blending.
Do you speak Spanish with vehicle owners?
Yes. The shop works with owners in English and Spanish.
Where is the shop and when is it open?
12602-12604 NE 178th St, Woodinville, WA 98072. Monday to Friday, 8:00 AM to 6:00 PM.
CallSend a claim
Insurance Collision Repair & Claims | Woodinville, WA